Services & Tools
Coaching and individual growth
We all need refreshers that give us a new perspective, skills and knowledge. It’s also useful to be reminded of the many things we do know – sometimes forgotten in a busy working life.
One Degree’s executive coaching provides valuable time for self-reflection in an environment of professional respect and advancement. The process is structured, include diverse readings and evaluations and long term goal setting. The participant prepares a ‘road-map’ to reaching their professional objectives with milestones and test points along the way.
One Degree delivers individual coaching that builds confidence and performance. The process ensures strong, consistent communications, keeps focus on client needs and smooths the way through transition periods.
HIGH IMPACT PRESENTATIONS AND PUBLIC SPEAKING
Being a confident public speaker is a powerful tool. It is an essential to successful professional life.
One Degree’s focused coaching boosts speaking confidence, provides structure and tips to deliver information in an engaging and high impact manner.
The program critically examines presentation content, speech styles, use of vocal tools and body language.
Even experienced public speakers can get value from a speaker’s update. One Degree can tailor a refresher course on a skill that doesn’t come naturally for most people.
This work can be done with individuals and groups up to eight.
Meetings should be effective forums for sharing ideas, solving problems, making decisions and moving on. Rarely are they focused, decisive or clear. It’s time to take charge and make meetings count.
Painless and rewarding meetings create momentum, professional pride and motivation.
One Degree examines the format, style and content of meetings in an evaluation process that all participants contribute to. We identify bad habits, introduce clear processes and build a sense of progress for participants. Structure and direction are created so that everyone taking part understands their role and so that the team can be more effective and efficient.
GREAT CUSTOMER SERVICE
Solving problems for customers should be at the heart of all organisations, no matter what size or what sector. What is astonishing is how rarely this is achieved across industry and government sectors.
One Degree works with a diverse range of clients from national brand names to government, universities and small business.
Low customer service competencies can be the tell-tale that there are other leadership matters to consider. The focus is the customer experience.